Support

We are here to help! There are three main ways to get support:

Email Support

For general questions, account issues, or private matters, reach out to us via email: razein@wizql.com We typically respond within 12-48 hours during business days. When contacting us, please include:

• A clear description of your issue
• Steps you’ve already tried
• Any relevant error messages
• Your account information (if applicable)

GitHub Issues

For bug reports, feature requests, or technical discussions, please use our GitHub Issues:

• Open an issue on GitHub. This helps us track problems publicly and allows the community to contribute solutions. Before opening a new issue:

• Search existing issues to avoid duplicates

• Use our issue templates when available

• Provide detailed reproduction steps for bugs

• Include system information and version numbers

Reddit Community

Join our community discussions and get help from other users: r/wizql

Our Reddit community is great for:

• Quick questions and troubleshooting
• Sharing tips and best practices
• Feature discussions and feedback
• Community-driven support

Please follow our community guidelines and search previous posts before asking new questions. Response Times

Email: 12-48 hours during business days.

GitHub Issues: We review and respond to issues regularly, typically within 2-3 business days.

Reddit: Community-driven responses, with team members checking in regularly.

Community

You can also check our existing GitHub issues and Reddit discussions to see if your question has already been answered by the community.

Need to update your contact preferences or have feedback about our support? Let us know at razein@wizql.com